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A column by Harrison Lockwood

Mutual aid group dynamics: my takeaways from local organizing

Thirteen out of fifteen. That's how many U.S. mutual aid organizers, in a 2024-published qualitative study of networks founded between March 2020 and March 2021, described their group's structure as non-hierarchical. The other two hedged or demurred.

Harrison Lockwood, Lead Columnist on Systemic Justice & Climate Action·Updated: July 28, 2026·12 min read

Mutual aid group dynamics: my takeaways from local organizing

Read past the headline number, though, and the picture sharpens: many of the same organizers acknowledged that informal leadership hierarchies had taken root in their networks, often concentrating in the people who reliably showed up to every call. The horizontal ideal is the engine. The horizontal reality is the work site. Pretending the two are the same thing is how movements lose their teeth without anyone casting a vote.

I spent the last several months organizing with a local mutual aid group, and what I learned in those rooms maps almost cleanly onto what the research describes. We are not a special case. We are the case. The lessons below are mine, but the patterns are structural, and the patterns are what matter for anyone starting a mutual aid group or trying to keep one alive past year two.

The gap between horizontal ideals and informal hierarchies

Non-hierarchy is not a structural position. It is a discipline — a daily, negotiated practice that has to be performed by every person in the room, especially the ones with the most social capital. When organizers say their mutual aid group structure is non-hierarchical, what they usually mean is that there are no formal titles, no board, no executive director. That's a starting condition, not an outcome.

The study, which interviewed fifteen organizers from networks born in the first year of the pandemic, found that thirteen of them described their structure as non-hierarchical. That's the 86.67% figure, and it's a real finding — but it comes from a fifteen-person qualitative sample, not a national census, so we should treat it as a mirror, not a metric. Within those thirteen groups, many organizers described the same leadership-concentration pattern: who set the meeting agenda, who held the donor list, who decided which requests got escalated, who carried the institutional memory.

This is not malice. It is bandwidth. The organizer with a flexible job and a car and an English-first fluency becomes, by default, the one who picks up the phone when the city calls about a building access issue. The organizer with two kids and a night shift becomes the one who shows up when they can. Repeat that pattern across a year and you have a de facto leadership core, even if your Slack channel is studded with pronouns and your bylaws say "consensus." Structurelessness, as the feminist organizer Jo Freeman warned half a century ago, is not the absence of hierarchy. It is hierarchy that nobody is accountable to.

Non-hierarchy is not a structural position. It is a discipline, performed daily, or it isn't real.

The honest move is to name the concentration and rotate it deliberately. That means paying people for coordination work when funds exist. It means documenting decisions so they don't live only in the heads of whoever attended. It means asking, every few months, who is speaking at meetings and who isn't, and structuring the next meeting accordingly. The goal isn't to erase informal leadership — that's a fiction — but to make it legible, distributed, and replaceable. Local solidarity networks across the country are running into the same wall, and the wall is built out of unexamined convenience.

A compact way to read the gap between what these groups say and what they do:

Stated valueWhat it usually means in practiceWhere the gap actually lives
Non-hierarchical structureNo formal titles or boardLeadership still concentrates in whoever reliably shows up
Consensus decision-makingGroup votes, or doesn't, on a Zoom callAgendas are pre-shaped by whoever drafts them
Mutual, reciprocal supportMembers help each otherHelp flows outward to "recipients" more than sideways between members
Political action and educationEducational posts in the group chatDirect action never gets organized; distribution work crowds out everything else

The table isn't a verdict on any single group. It's a working diagnostic. Walk it row by row at your next meeting and see which cells sting.

Language access and the limits of inclusive decision-making

Here is the part of the research that should embarrass the mutual aid world more than it does. In the same fifteen-organizer study, every single decision-making meeting was conducted entirely in English. About half of the organizers said their groups reached out only in English and Spanish. The other half said English only. Translation, interpretation, multilingual outreach — these were treated as optional infrastructure rather than as the bare minimum of a "we."

Four of the fifteen organizers — 26.67% of a small qualitative sample — reported that their networks had plans or attempts to include historically marginalized populations in network decision-making. Fewer than 10% of the primarily white-led networks in the sample said they were making such efforts at all. Read that again. The vast majority of networks describing themselves as inclusive had not built a single structural pathway to ensure that the people most affected by the crises being addressed — undocumented neighbors, non-English-speaking elders, disabled residents — could actually shape the response.

This is where the rhetoric of solidarity collapses into the operational reality of charity. A group that runs a food pantry on Saturday mornings, in English, with an English-only sign-up form, is not practicing mutual aid in any meaningful sense. It is practicing a top-down service model and using mutual aid as branding. The distinction isn't semantic. The distinction is power: who decides what gets distributed, who decides who counts as a "community member," who decides what "need" looks like in the first place.

The fix is unglamorous and ongoing. It means budgeting for interpretation as a recurring line item, not a special request. It means reaching out — not just translating a flyer — through the institutions that already exist in non-English-speaking communities: churches, mosques, bodegas, tenant associations, immigrant-rights organizations. It means paying multilingual organizers, not relying on the one bilingual volunteer who is already overextended. It means accepting that inclusive decision-making is slower and more expensive than a Slack thread, and that the slowness is the point. The fastest way to exclude people is to organize at the speed of the most privileged person in the room.

Most mutual aid groups did not start as data projects. They started as phone trees and porch drop-offs. Then the pandemic pushed everything online, and the spreadsheet became the institution. That shift solved real coordination problems. It also created new ones that almost nobody prepared for.

The Electronic Frontier Foundation, which has been documenting this longer than most, warns that overlooked privacy settings and excessive collection of personal data can expose people seeking aid to harm — and that includes harm from the state. The framework is straightforward: collect only the data you actually need, restrict access to it, encrypt it in transit and at rest, and delete it on a schedule. In practice, almost no mutual aid group I know follows any of these steps by default.

The default is a Google Form. The default asks for a full legal name, an address, a phone number, a household composition, and a description of the need. The default stores all of that in a spreadsheet shared among five to ten volunteers, some of whom joined last week, on accounts protected by the same password they use for everything else. The default keeps that spreadsheet forever, because nobody ever deletes it, because deleting data is not a workflow anyone builds. The default is a liability. Under hostile legal conditions — and we live under hostile legal conditions — that spreadsheet is a roster of the people your group exists to protect, attached to the precise reasons they were vulnerable. It does not need to exist in that form.

A short list of practices that move a group closer to defensible:

  • Collect the minimum viable dataset. If you deliver groceries, you need a delivery address and a way to reach the person. You do not need their date of birth, their employer, or a copy of their ID.
  • Use tools that support access controls and end-to-end encryption by default. A shared Signal thread beats a shared spreadsheet for anything sensitive.
  • Rotate access. Volunteers who leave the group should lose access immediately. Access lists should be reviewed quarterly, not when someone remembers.
  • Set a deletion schedule. Form responses older than 90 days should be deleted unless there's an active case. Most groups never delete anything, ever.
  • Train on threat models. The threat isn't a random hacker. It's a subpoena, a device seizure, a compromised volunteer account, a state-level data broker, an abusive former partner.

The point is not paranoia. The point is that the people on the receiving end of mutual aid have often already had their data weaponized against them — by landlords, by ICE, by debt collectors, by ex-partners. Volunteering to do that to them again, with a Google Form and good intentions, is a betrayal of the premise.

There is a strain of mutual aid discourse that treats incorporation as a sellout — the moment a grassroots group becomes another nonprofit with a logo and a grant cycle. That strain is wrong, but it's wrong in a useful way, because the more interesting question is what activities actually force a formalization conversation, and what kind of formalization is appropriate for the work.

The Sustainable Economies Law Center publishes a toolkit, written primarily for California but referenced widely, that does not set a single incorporation threshold. Instead, it flags certain conditions as prompts to discuss legal structure: recurring cash distributions above $5,000, high-risk activities like entering people's homes or distributing food at scale, and indefinite operation. None of those triggers is a universal rule. Rules vary by state, by activity, by funding source, and by the legal exposure of the volunteers involved. But they are useful as a checklist for the conversation a group should be having before, not after, something goes wrong.

It is also worth naming the conflation that the language itself encourages. In U.S. emergency-management usage, a "mutual aid agreement" is not a grassroots mutual aid group. FEMA and the U.S. Fire Administration define it as a formal agreement between two parties setting the terms under which one provides resources to another — liability, compensation, reimbursement, credentialing, licensure, mobilization. That's a contracting instrument between institutions. It has nothing to do with a neighborhood pantry. Using the same words for both creates real confusion when a foundation asks for your "mutual aid agreement" and discovers you meant a weekly grocery run, and when a city agency asks the same and discovers you meant an interdepartmental MOU. Naming matters, especially when the names trigger funding or legal exposure.

A working map of activity triggers for community support groups deciding what to formalize:

Activity or conditionWhy it warrants a formalization conversationLikely next step
Recurring cash distributions above $5,000Triggers fiscal tracking, banking, and tax questionsFiscal sponsorship or 501(c)(3) exploration
Distributing food at scaleHealth-code, liability, and insurance exposureFood-safety certification, separate legal entity
Entering members' homesPersonal-injury and property-damage liabilityInsurance policy, volunteer waivers
Indefinite operation (no planned end)Long-term commitments change donor and volunteer obligationsGovernance bylaws, formal leadership structure
Receiving restricted grant fundsGrantmakers typically require a legal entityFiscal sponsor relationship or incorporation

The table is not a legal opinion. It is a way to surface the conversations that need to happen before a crisis forces them. The choice between staying informal and becoming a 501(c)(3) is not a moral choice. It is an operational choice with specific consequences for the group's autonomy, accountability, and exposure to state power. Pretending otherwise is how groups get surprised by subpoenas, by insurance carriers, or by the IRS.

The emotional labor of sustaining community solidarity

The hardest part of mutual aid is not the logistics. It is the labor of showing up, week after week, to a triage process that never ends, for a population whose needs are produced by systems nobody in the group built and nobody in the group can single-handedly dismantle. The numbers describe this, too.

A 2021 UK qualitative study of eleven volunteers in an ACORN community-support initiative found that every participant described some positive effect on their well-being from the work. Participants also reported negative emotional experiences — grief over losses they could not prevent, secondary trauma from neighbors' stories, frustration with systems that seemed built to refuse help. The reported involvement ranged from two total hours to twenty-five hours per week, which is not a workload anyone should romanticize. The takeaway is not that mutual aid is good for you, or bad for you. The takeaway is that the emotional cost is real, unevenly distributed, and almost never discussed inside the groups themselves.

The political-action question sits inside this. In the U.S. study, eight of fifteen organizers — 67% of the sample — said their networks engaged in political action and/or education. Two of the networks described themselves as apolitical. That gap matters: a group that delivers groceries and never organizes the recipients, never connects them to tenant unions, never shows up at a school-board meeting, never asks why SNAP benefits are being cut, has accepted the role of a pressure-release valve for a system that will keep producing hunger at scale. That work has its place. It is not mutual aid. It is charity, regardless of the language used to describe it. Charity stabilizes the existing arrangement. Mutual aid is supposed to contest it.

The structural fix for the emotional load is to treat care for the caregiver as a line item, not a vibe. Pay coordinators. Cap weekly hours and enforce the cap. Build in rotation so the same five people

FAQ

Why do informal hierarchies develop in non-hierarchical mutual aid groups?
Informal hierarchies emerge because of bandwidth differences, where organizers with more flexible schedules or resources naturally take on more tasks, leading to a concentration of decision-making power.
How can mutual aid groups make their decision-making more inclusive?
Groups should budget for professional interpretation as a recurring expense and build relationships with existing community institutions like tenant associations or immigrant-rights organizations.
What are the privacy risks of using Google Forms for mutual aid?
Google Forms often collect excessive personal data that is stored indefinitely in shared spreadsheets, creating a liability that could expose vulnerable participants to harm from the state or other actors.
When should a mutual aid group consider formalizing its legal structure?
Groups should discuss formalization when they reach certain thresholds, such as recurring cash distributions over $5,000, operating at a large scale, or needing to manage restricted grant funds.
What is the difference between a mutual aid group and a charity?
Charity acts as a service model that stabilizes the existing system, whereas mutual aid involves political action and education intended to contest the systems that produce inequality.